ABOUT US

Minimouldfactory is created by an experienced Etsy seller - Angel. She understand the frustration of how hard to find a suitable mould that fit with the store style. She wants to share her unique and aesthetic mould products to interested parties that enable them to kickstart their online business.

All the silicone moulds from Minimouldfactory are handmade and designed in United Kingdom.

⏰ In hurry?

No worries! We've got your back. Explore our "IN STOCK" collection and get your products shipped within 1-2 working days. 🚀📦

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✨ F A Q 📒

What is the typical lead time for orders?

  • Our products are made to order with care and attention to detail. Therefore, please allow approximately 10-15 working days before your order is dispatched. Some products might have a longer processing time which is 14-21 working days. 

Do you ship internationally?

  • Yes, we do! We ship our silicone moulds worldwide.

Who is responsible for customs fees for international orders (Outside UK)?

  • Customers are responsible for any customs fees or import taxes that may apply to their order. Please check with your local customs office for more information.

Can I track my order?

  • Yes, you will receive a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the progress of your delivery.

What if I need my order sooner?

  • If you require your order sooner, please contact us before placing your order to discuss expedited shipping options.

What if I receive a damaged or defective item?

  • We take great care in packaging our products to ensure they arrive in perfect condition. However, if you receive a damaged or defective item, please contact us immediately with photos of the issue, and we will be happy to assist you with a replacement or refund. For more information please visit Policy

Do you accept returns or exchanges?

  • Since our products are made to order, we generally do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we will do our best to resolve it. For more information please visit policy